My Refcard Won't Download. What happened?
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While most users won't have any problems (thousands have successfully gotten their PDFs), there are a few users that might experience problems. The primary places where this might happen:
- You have an overly aggressive firewall on your network
- You're using an older Lotus Notes + IE 6 to read your email and download the PDF
- You're using Internet Explorer behind a firewall.
To solve these problems, try the following things. If you're already hit your maximum number of download attempts, please email support@dzone.com and forward us the email that contained your download link.
- This sometimes happens with IE and the Firewall. Try using Firefox.
- We've had reports that just using IE 6 works fine, Lotus Notes appears to be the problem.
- This is a recent report, but it looks like IE7 causes some problems with downloads. Check that other downloads work or try Firefox
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